specialicon
Derma Shine Pro error during injection will finally happen after years using. For different error have different solution. specialicon.com as professional mesotherapy gun supplier have full experience to solve this problem. Below listing some usual error and solution.
Injection error – Motor encoder error
This error 99% because machine can not recognize handle so do not provide vaccum and other operation. The handle insert machinery, this machinery have to matching vacuum motor and PCB. The vacuum tube connect with air output behind machine to build up full vacuum circulation.
During operation showing this error, the first step check handle and machine connection. Pulling out and resinstal again. If problem can not solve could change the handle line. For many clients do not know how to replace accessories could change full hand piece directly. Only fitting handle could be recognized by main machine.
Machine lose vacuum suction
Derma Shine Pro vacuum cause by vacuum pumps, needle and filter build up vacuum circulation. If needle and filter connection do not fitting well will lose vacuum. Do not connect handle could use finger touch vacuum output check if suction normal or not. If without vacuum is machine body error. If it is normal but finnaly machine can not normal inject should check needle and filter connection. Finnaly choice automatic working model replace pedal model.
Mostly if blood and dirty serum comming into machine body will cuase this error. So recommend exchange needle and filter for each client use.
Screen calculation wrong
Setting each shot dosage and total shots do not accurate. Under padel model those index not always correct because padel is machinery to keep needle inject, can not accurate control digital screen. In normal use auto machine, machine auto control vacuum suction frequency and inject specify dosage. If under auto model still have dosage error should check syringe and vacuum setting. Dermashine support 1cc, 2cc, 3cc, 5cc syringe. If using 5cc syringe can not set 1cc on screen. Two setting should matching.
Touch screen do not work
Very rare case, temperature changing and shipping shock making screen become tighten with PCB board. Over 90% situation loose screen could solve. Using any card like Credit Card or something similar stuck between the screen and the machine could solve.
Serum leakage
It is not dermashine pro injection error, cheap needle without good sealing easy to cause leakage. If using good needle, setting needle length over 1mm could solve this problem. Facial injection depth range 1.0-1.4mm. For very viscous serum like cream can not inject by derma shine pro, it also cause leakage.
If without experience to set treatment length could starting by settle length needle. 1.0mm, 1.2mm or 1.5mm for general facial treatment.
Many other error such as motor pump unusual sound, stuck and stopped, vacuum reduce or any other problem could all consult us to get final answer and professional solution