specialicon
Question & Answer
In order to helping you soon understand our website and products series. We set up some general question & answer here. If you can’t find right answer, please check right side chatting. We keep online over 12 hours each day to serve you. Or leaving message through contact us if you don’t want to chat with us. All question would be solved within 24 hours.
Q: are you factory
A: Yes we are factory located in Guangzhou.
Q: what is your major products
A: We manufacturing vital injector, plasma lift and microneedling series. Also cooperate with slimming machine and more mesogun factory could provide advantage machine and services.
Q: Do you support OEM customized
A: Yes we welcome OEM and distributors talking
Q: How to order
A: Because we selling medical beauty machine, only contact us through specialicon.com would selling you machine and services.
Q: Do you offer training?
A: Each machine we would provide training document and video. Part of machine signed distributors in different countries, they provide training as well.
Q: Do you accept factory visiting?
A: Yes you are very welcome to visit our factory and testing all machine. We have beauticians and showcase on factory as well.
Q: Where to trace our new trends
A: We regularly update machine information and beauty industry information on Facebook page @gzspecailicon
Q: How to get warranty of machine?
A: For all machine we would provide one year warranty. Special products would confirm with you before purchase. Each machine before loading provide very carefully checking. In usual there won’t be any problem. In case any broken during shipment. Once you receive machine should test first. If it is not in good condition please contact us within 15 days, we would provide replacement. During warranty period we would responsible for machine quality. Our technique department provide support as well,